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Frequently Asked Questions
How long does shipping take for my order?â–¼
Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your AquaTru system leaves our warehouse.
What is your return policy?â–¼
We offer a 30-day money-back guarantee. If you are not completely satisfied, return your unit in its original packaging for a full refund of the purchase price.
Which payment methods do you accept?â–¼
AquaTru accepts all major credit cards, PayPal, and interest-free financing options through Affirm to help make clean water accessible for every household budget.
How do I know the product quality is reliable?â–¼
Our systems are independently tested and certified to NSF standards, ensuring the highest quality filtration by removing thousands of harmful contaminants from your tap water.
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